Passports & Consular Manager, Auckland, AOPL3 (Australian Trade and Investment Commission (Austrade))

Full-Time, Not Disclosed

Experience: 0 - 1 Years

Qualification: Bachelors (Communication - Tech. Writing)

City: Auckland

Skills: Basic knowledge on computer.

Posted On: Jun, 22 2017

Job Description

Job description

The Passports & Consular Manager plays an important role in the Australian Consulate-General office in Auckland, providing consular, passport and notarial services to Australians in New Zealand.

You will be required to supervise and manage a small team of Passports & Consular staff responsible for delivering quality passport & consular in accordance with official instructions and procedures set by Austrade and the Department of Trade and Foreign Affairs (DFAT).

This position requires a highly motivated team member with excellent interpersonal and communication skills, tact, diplomacy and absolute discretion and an aptitude in delivering high level client service and dealing face-to-face with members of the public who may be in distress.

You will have a minimum Bachelor level tertiary qualification or equivalent professional skills, combined with at least 3 to 4 years’ experience in managing a small team in a customer service industry role.

Experience in or an understanding of passports/consular services and experience in working either within the Australian or relevant public/civil service sectors will be highly regarded.

This is a locally-engaged position governed by Austrade’s Overseas Engaged Employees terms and conditions of employment and New Zealand labour law and is subject to an appropriate security assessment. Candidates must currently have the right to live and legally work in New Zealand.

For further details on this position, please click on the " Information Pack " link below.

Only candidates who complete their application in Austrade’s online recruitment system will be considered.

Applications Close: Tuesday 27 June 2017 at 5.00 pm Auckland time.
Seniority Level

Not Applicable

Government Administration International Trade and Development Public Policy

Employment Type

Job Functions

Consulting Information Technology Sales

You will be responsible for:

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